Help

Lievanto support

Email support@lievanto.com for help with the app, your account, or a subscription. Include the email address on your Lievanto account, your device and iOS version, what happened, and what you expected instead. Screenshots help. We aim to reply within two business days.

Subscriptions and billing

Lievanto Pro is billed by Apple through your App Store account. To cancel or change a subscription, use the subscription-management link in the app's Settings or your Apple Account subscription settings. Deleting the app or the Lievanto account does not cancel an Apple subscription. If you reinstalled the app or switched devices, use Restore Purchases on the upgrade screen. Apple handles refunds for App Store purchases under its own policy; we cannot issue an App Store refund directly.

Account and data

You can change your email or password in Settings, and delete your account from Settings or by following the steps on the account deletion page. For privacy questions or data requests, email privacy@lievanto.com. To report a security issue, email security@lievanto.com.

Good to know

The optional AI Baking Coach needs an internet connection and your explicit permission before it processes anything; you can revoke that permission in Settings at any time. Recipes, plans, logs, and settings sync with your account, so signing in on a new device brings your logbook with you.

See also the Privacy Policy and Terms of Service.